Terms of service

Terms of Service
Last updated: 09 December 2025

OVERVIEW
This website is operated by ELASPERA UK LTD. Throughout the site, “we”, “us”, and “our” refer to ELASPERA. By visiting our site or purchasing from us, you engage in our Service and agree to these Terms of Service (“Terms”). These Terms apply to all users, including browsers, customers, merchants, and contributors.

Please read these Terms carefully before using the website. If you do not agree, you may not access the Site or use our Services. Any new features added to the store will also be governed by these Terms. We may update these Terms at any time by posting changes on this page. Continued use of the Site indicates acceptance of the updated Terms.

Our store is hosted by Shopify Inc., which provides our e‑commerce platform.

SECTION 1 – ONLINE STORE TERMS
You confirm that you are at least the age of majority in your country or have consent from a guardian. You may not use our Services for unlawful or unauthorized purposes. Any violation of the Terms may result in immediate termination.

SECTION 2 – GENERAL CONDITIONS
We may refuse service to anyone at any time. Your content (excluding payment data) may be transferred unencrypted via various networks. Credit card data is always encrypted. You agree not to copy, sell, or exploit any part of the Service without written permission.

SECTION 3 – ACCURACY OF INFORMATION
We do not guarantee that information on the Site is accurate or current. Content is for general use only. You agree that monitoring changes to the Site is your responsibility.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices and services may change without notice. We may modify or discontinue the Service at any time and are not liable for any resulting impact.

SECTION 5 – PRODUCTS OR SERVICES
Some products may be available exclusively online and may have limited quantities. We try to display product images and colors accurately, but we cannot guarantee screen accuracy. We may limit product sales by region or individual. Product descriptions and pricing may change without notice. We do not guarantee that products or services will meet expectations.

SECTION 6 – BILLING AND ACCOUNT INFORMATION
We may refuse or limit orders at our discretion. You agree to provide accurate billing details and to update your information as needed. For more information, see our Return Policy.

SECTION 7 – OPTIONAL TOOLS
We may provide access to third‑party tools without warranties or control. Your use of such tools is at your own risk. Future new features or tools will also be governed by these Terms.

SECTION 8 – THIRD‑PARTY LINKS
Third‑party content or links may appear on our Site. We are not responsible for the accuracy or quality of third‑party materials or transactions. Review third‑party policies before engaging in any transaction.

SECTION 9 – USER COMMENTS AND SUBMISSIONS
If you submit comments, ideas, or content, you grant us unrestricted rights to use them. We may monitor or remove content that violates our policies. You agree that your submissions will not breach any third‑party rights or contain harmful material.

SECTION 10 – PERSONAL INFORMATION
Submitting personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS
Occasionally, the Site or Service may contain typographical errors or inaccuracies. We may correct these issues or update information at any time, including after an order is placed.

SECTION 12 – PROHIBITED USES
You may not use the Site for unlawful activities, to harm others, to upload malicious code, to mislead users, to harvest data, or to interfere with security features. Violation may result in termination.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIABILITY LIMITATION
We do not guarantee uninterrupted or error‑free service. You agree that ELASPERA is not liable for damages or losses arising from your use of the Site.

SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold ELASPERA LTD and its affiliates harmless from claims arising from your breach of these Terms or violation of any laws.

SECTION 15 – SEVERABILITY
If any part of these Terms is found unenforceable, the remaining provisions will continue in effect.

SECTION 16 – TERMINATION
Either party may terminate these Terms at any time. All obligations incurred before termination remain enforceable. We may terminate access immediately if you violate these Terms.

SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies posted on the Site form the entire agreement between you and ELASPERA. They supersede any prior agreements or communications.

SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS
You may review the latest Terms at any time on this page. Continued use of the Site after changes are posted constitutes acceptance.

SECTION 20 – CONTACT INFORMATION
Store Name: ELASPERA UK LTD
Address: 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Email: Hello@elaspera.com
Phone: +442033931607
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
We aim to respond within 24 hours on business days.